Sunday, September 05, 2010
 

SaaS Model
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The Software as a Service (SaaS) Model is the combination of a Business Model and a Software Delivery Model.

An Independent Software Vendor embracing the SaaS business model, sets up the business in such a way that the key business processes of Marketing, Sales, Billing etc are integrated with the service itself.

An ISV embracing the SaaS Delivery model, sets up the delivery organization in such a way, that the key technical processes of Provisioning and Support are also integrated with the Service itself.

The SaaS Model is therefore more than simply delivering an application over the Internet, it is a whole business mentality, requiring highly automated business processes and sophisticated support engines in addition to the application itself.
SaaS Business Model Minimize

An Independent Software Vendor (ISV) embracing the SaaS business model, sets the business up in such a way that the key businesses processes of Marketing, Sales and Billing are an integral part of the product (Service) itself.

This is in contrast to the Traditional software business model, where the key business processes are largely manual and separate from the product itself.

The SaaS Business Model leads to a much leaner and much more agile company, in which the 'The Service is the business'.

The SaaS Business Model really defines the whole 'mentality' of the business.  That mentality is completely different to that of a conventional application software company, a point which must be understood, partcularly by existing ISV's hoping to embrage Software as a Service.

SaaS Delivey Model Minimize

An Independent Software Vendor (ISV) embracing the SaaS Delivery Model (SDM), sets the business up in such a way that the key technical processes of Provisioning, Delivery, Monitoring and Support are an integral part of the product (Service) itself.

This is in contrast to the Traditional software business model, where many of the the key technical processes largely take place 'around' the product.

The SaaS Delivery Model therefore leads to much more responsive companany in which customers experience and appreciate the merits of the SaaS delivery model.

The SaaS Delivery model defines a new 'immediacy' based upon real-time operations.  That immediacy means that the company can be both pro-active and re-active at 'Internet Speed' a situation quite different to that of a conventional software house.

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